At SewSketchy.com, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, you may return the item(s) within 14 days of delivery.
Returns
- You have 14 days from the date you receive your order to request a return.
- Items must be unused, in their original condition, and with all original packaging/tags included.
- To initiate a return, please contact us at support@pwr.doi.mybluehost.me with your order number and reason for return.
Shipping Costs
- Customers are responsible for all return shipping costs.
- Original shipping fees are non-refundable.
- We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item without proof of delivery.
Refunds
- Once your return is received and inspected, we will notify you via email.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Please note: depending on your bank or card issuer, it may take additional time for the refund to appear in your account.
Non-Returnable Items
- Personalized or custom-made products cannot be returned or refunded unless defective or damaged upon arrival.
- Items that are used, damaged, or not in their original condition are not eligible for a refund.
For further assistance, please contact our support team at support@pwr.doi.mybluehost.me